02 9637 3737 salesnsw@he2020.com.au
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Service Request

Service Bulletin

To our valued Customers and Service Agents As clearly stated in our terms and conditions:

  • No Service call invoice will be paid by HE2020 Pty Ltd unless the completed service request form has been supplied and a job Number issued by HE2020 Pty Ltd.
  • Direct calls from Customers to Service Agents will not be paid by HE2020 Pty Ltd
  • All service request forms must be completed with Credit Card details.
  • Credit cards will only be charged in the circumstance of Non Warranty issues.
  • All service calls attended without HE2020 Pty Ltd job sheet allocation Number will void warranty.
  • Warranty does not cover Glass, Cleaning, Neglect, Wear and Tear or Misuse.

ALL REFRIGERATION CONDENSORS MUST BE CLEANED ON A MONTHLY BASIS FAILURE TO DO SO WILL VOID WARRANTY

Kind Regards.
A Hayek
Managing Director
HE2020 Pty Ltd

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  • NOTE: This form is not a work order and any work chargeable to HE2020 must be authorized by HE2020