To our valued Customers and Service Agents As clearly stated in our terms and conditions:
- No Service call invoice will be paid by HE2020 Pty Ltd unless the completed service request form has been supplied and a job Number issued by HE2020 Pty Ltd.
- Direct calls from Customers to Service Agents will not be paid by HE2020 Pty Ltd
- All service request forms must be completed with Credit Card details.
- Credit cards will only be charged in the circumstance of Non Warranty issues.
- All service calls attended without HE2020 Pty Ltd job sheet allocation Number will void warranty.
- Warranty does not cover Glass, Cleaning, Neglect, Wear and Tear or Misuse.
ALL REFRIGERATION CONDENSORS MUST BE CLEANED ON A MONTHLY BASIS FAILURE TO DO SO WILL VOID WARRANTY
HE2020 Pty Ltd