02 9637 3737 salesnsw@he2020.com.au
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Service Request

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  • Service Request Agreement

    To our valued Customers and Service Agents As clearly stated in our terms and conditions:
    • No Service call invoice will be paid by HE2020 Pty Ltd unless the completed service request form has been supplied and a job Number is issued by HE2020 Pty Ltd.
    • Direct calls from Customers to Service Agents will not be paid by HE2020 Pty Ltd
    • All service request forms must be completed with Credit Card details.
    • Credit cards will only be charged in the circumstance of Non Warranty issues.
    • All service calls attended without HE2020 Pty Ltd job sheet allocation Number will void warranty.
    • Warranty does not cover Glass, Cleaning, Neglect, Wear and Tear or Misuse.
    • ALL REFRIGERATION CONDENSORS MUST BE CLEANED ON A MONTHLY BASIS FAILURE TO DO SO WILL VOID WARRANTY
    • NOTE: This form is not a work order and any work chargeable to HE2020 must be authorized by HE2020